{"product_id":"9780008654740-the-happy-index-lessons-on-upside-down-management","title":"The Happy Index","description":"\u003cmeta content=\"text\/html; charset=utf-8\" http-equiv=\"Content-Type\"\u003e\u003cp\u003e\u003cspan\u003eLessons in Upside-Down Management\u003cbr\u003e\u003cstrong\u003eDiscover the key to positive workplaces and better results from one of Britain's most successful leaders.\u003c\/strong\u003e                    \u003cp\u003e            \u003cstrong\u003e'Mr Timpson is a role model as an employer. Other businesses could learn from his approach.' \u003cem\u003eThe Guardian\u003c\/em\u003e\u003c\/strong\u003e          \u003c\/p\u003e          \u003cp\u003e            \u003cstrong\u003e____________________________________________________________\u003c\/strong\u003e          \u003c\/p\u003e          \u003cp\u003e            \u003cstrong\u003eThe Happy Index: a tool designed to measure and enhance workplace satisfaction, boost morale and empower teams.\u003c\/strong\u003e          \u003c\/p\u003e          \u003cp\u003eJames Timpson is renowned for leading with empathy and understanding, often by example. His acclaimed people-first approach to management empowers colleagues, putting measurable job satisfaction at the heart of corporate strategy.\u003c\/p\u003e          \u003cp\u003e\u003cem\u003eThe Happy Index\u003c\/em\u003e invites readers into a world where employee happiness isn't just a buzzword – it's a powerful catalyst for success that should be at the core of any successful organisation. Drawing on his decades of experience leading one of Britain’s best-loved high-street brands, Timpson shares the secrets behind his unique approach to ‘upside-down’ management. His infectious passion for people shines through every page and in the very real measures he has introduced – from days off for birthdays to free-to-use luxury holiday homes. And with a workforce comprised of at least 10 per cent ex-offenders at any one time, Timpson shows the value of an imaginative approach to hiring, with a staff retention rate to be proud of.\u003c\/p\u003e          \u003cp\u003eFrom a leader who knows what it takes to build thriving organisations, \u003cem\u003eThe Happy Index \u003c\/em\u003egives companies, start-ups and leaders the tools they need to bring Timpson’s revolutionary approach to their working lives.\u003c\/p\u003e\n\u003cbr\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e","brand":"Rarewaves","offers":[{"title":"Default Title","offer_id":41093852823649,"sku":"9780008654740","price":20.61,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0092\/7504\/8033\/files\/orig_28482142.jpg?v=1722629274","url":"https:\/\/www.rarewaves.com\/products\/9780008654740-the-happy-index-lessons-on-upside-down-management","provider":"Rarewaves.com","version":"1.0","type":"link"}